MERRICK TACKLE
473
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POLICY PAGES
NEW ACCOUNTS:
All customers must complete our
New Account Information sheet and return it with a copy
of their State Sales Tax number and/or Federal I.D. num-
ber. Customers who desire open account, or wish to pay
by check for C.O.D.orders, must submit a credit applica-
tion, which is subject to our approval. An account is
opened and assigned an account number when the first
order is placed. You may open your account by phoning
or faxing in an order.
TAX & BUSINESS FORMS:
You must sign and return
the tax resale form at the back of this catalog. If your
state issues a business license, we are required by law to
retain this proof in our files. We sell only to legitimate
retail businesses, not to the general public.
ORDERING
: Always specify
EXACT CATALOG NUM-
BER,
and include
SIZE and COLOR
where applicable,
to ensure that your shipment will be correct.
FAX
your
order for speed and accuracy. PLEASE HAVE YOUR
LIST OF ITEM NUMBERS & QUANTITIES READY
BEFORE CALLING. Orders cannot be changed once
they are packed for shipment. All email orders will be
acknowledged. If you don’t hear from us, let us know.
ADD-ONS
: We will not add on once an order is
processed. We are proud of the fact that we do not delay
orders and that they are processed quickly. However we
will try our best to accommodate you.
SPECIAL ORDERS:
are welcome but CANNOT be can-
celled or returned. Merrick Tackle is not to be held
responsible for the time it takes a manufacturer to supply
a special ordered item. The customer is responsible for
supplying Merrick Tackle with the correct item number.
STOCK CHECKS:
If you need to have confirmation that
an item is in stock, we can usually tell you immediately. If
the computer is showing an item as committed and possi-
bly not available, we can check the warehouse and get
back to you within the day. Due to the fact that on high-
volume days the computer inventory is not always 100%
accurate from minute to minute, we will contact you if an
item you requested a check on is not available. When
placing an order based on the importance of one specific
item, please tell the order processor you want the order
cancelled if the important item is not available.
Orders
cannot be cancelled or changed after they are processed.
If this happens, a 25% restock fee will be charged.
CUSTOMER DROP SHIPS:
We will drop ship to your
customers within the U.S.A. only. Orders and drop ship
addresses and instructions must be in writing (fax or mail
only), no phone instructions. If the order is refused by a
customer, the dealer is responsible for freight and a 25%
restocking fee.
CHARGE CARD:
If paying by charge card you must fill
out & fax the authorization form
BACKORDERS:
We pride ourselves on maintaining a
complete inventory, and most orders are shipped as
requested. If we are temporarily out-of-stock, items will
be held on backorder only if we expect delivery within a
reasonable time. If you do not accept backorders, please
notify us. The letters “O/S” appearing on your invoice
indicate “out of stock”. We suggest you reorder or choose
a substitute item.
PICK UP:
Pick-ups at our warehouse are permitted, in
which case an appointment is necessary.
CLAIMS:
All merchandise is carefully packed and
inspected before shipping. You are advised to refuse any
shipment that is noticeably damaged. Always obtain a
receipt for merchandise you return or refuse. For slightly
damaged or dented packages, have the driver make a note
in his record. Inspect the merchandise immediately. If
there is a problem, save all the packaging material for the
carrier’s inspection. Any claims for damages or shortages
must be reported to your local office of the carrier
AT
ONCE,
and to us within 72 hours. For any warranty
problems or questions, please contact the manufacturer
for fastest service.
How to
Open an Account
and
Place an Order
You are welcome to email your order to us at
Please do not scan in your order or send us any attachments.
In addition to Open Accounts
we accept
MasterCard • Visa
American Express • Discover
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